Designed around your business
ITIL-compliant ITSM solutions with IoT-based data center full-stack monitoring for automated, scientific O&M management.
We Provide Technology, Services and Solutions for Data Center Operations
Solutions compliant with industrial standards and enterprise practices, proven reliable and effective. To ensure your success, we provide you with excellent IT O&M solutions.
Our Solution
Soin Tech has developed a suite compliant with ITIL (Information Technology Infrastructure Library), with built-in mature IT automated O&M workflow management processes and an IoT-based full-stack data center monitoring system, helping customers achieve automated and scientific O&M management.
Standards-Based Practices
Through years of O&M practice, built-in O&M workflows and management operations that combine the actual needs of domestic data centers with ITIL standards.
IoT Technology Integration
In addition to real-time data collection for traditional IT equipment, the system provides real-time detection and monitoring of the operating status of data center power and environment (D&E) equipment, achieving centralized monitoring and analysis of data.
Automatic Fault Analysis and Maintenance Handling
Using preset status data thresholds and the knowledge base, the system automatically analyzes collected device status data, determines fault severity levels, and initiates the corresponding maintenance handling workflow.
System Architecture
Realizes IT resource configuration, IT resource monitoring, IT fault repair management, knowledge base, duty management and other functions, achieving closed-loop management of O&M activities on a single platform.
Monitoring-centric, covering all types of IT resources, providing rich and systematic monitoring indicators as well as stable and accurate monitoring services.
Provides diverse and rich information display functions, such as large-screen displays, business and physical topology displays, while making system functions easier to use and the interface more beautiful.
Platform functions are flexibly configurable, and functional modules and workflows are easy to extend and adjust.
Core Functions
The IT O&M system includes six main functions to achieve automated operations management.
Routine Monitoring
Itemized, overall and focused monitoring of traditional data center IT hardware/software, cloud equipment resources, Xinchuang (domestically-innovated) equipment and D&E equipment.
Alarm Management
Alarms for monitored resources, alarm event tracking and tracing, and historical alarm analysis.
Data Analysis
Alarm analysis, software/hardware resource capacity analysis, and device availability analysis supported by a professional knowledge base.
Comprehensive Display
Large-screen display, information overview, classified display, and centralized display of customized operating conditions of various O&M systems.
O&M Operations
Maintenance plan management, inspection plan management, duty scheduling, equipment ledger management, maintenance task scheduling, and maintenance knowledge base upkeep.
Configuration Management
Configuration item maintenance and rule setting. Basic equipment O&M data, monitoring/collection data and processing rules are set based on prefabricated templates.